6015 Rexford Dr. Chilliwack, BC
Monday / Friday: 8:00am - 5:00pm

Most asked questions

Frequently Asked Questions

Q

What services do you provide?

  • Residential cleaning
  • Move in/move out cleaning
  • Commercial cleaning
  • Meal planning, prep, and cooking
  • Organization and decluttering
  • Running errands
  • Laundry and ironing
  • House sitting
  • Pet sitting and dog walking
  • Yard and garden work
  • Pressure washing
  • Car detailing and washing
Q

Do you practice green cleaning?

We are on track to be 100% green by January 31, 2021. That being said, if you are sensitive to chemicals or scents or strongly prefer all green products, we are happy to accommodate you!

Q

Can I make schedule changes?

Yes, of course! Contact us at least one day in advance of your appointment so we can meet your request. We want our service to meet your needs and we will make every effort to make appropriate changes based on your needs.

Q

Will I get the same team members on the same day each time?

Absolutely. We believe in building meaningful, trusting relationships with each of our clients. Offering consistency in appointment times and team members helps with that!

Q

Do you stand behind your work?

Yes, in fact we offer a 100% satisfaction guarantee. Just contact us within 24 hours of the end of your appointment and we will arrange for the work to be redone to your satisfaction, free of cost.

Q

What forms of payment do you accept?

We accept e-transfers and credit cards.

Q

What properties do you serve?

We serve a variety of property types such as residential, commercial, education, healthcare, industrial, retail and other specialty industries.

Q

Are you fully insured and bonded?

We’re fully insured and bonded. It is important to work with insured and bonded companies to make sure you protect your valued assets.

Q

Who provides supplies/equipment?

We do! We bring everything needed to get the job done right. The only thing you need to do is allow us to gain access to your home or business. Certainly if you feel comfortable you can give us a key, which makes things much easier for our staff.

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