6015 Rexford Dr. Chilliwack, BC
Monday / Friday: 8:00am - 5:00pm

Chilliwack Delivery Service FAQ

Ordering Deliveries | Pricing | Payment Options | Maximums | Hours of Operation | Delivery Details

To arrange a delivery, text 778.713.1224 and we will provide you with a quote for service as well as anticipated delivery time. Please note that we are working on higher-tech solutions for arranging deliveries. However, we want to provide this service as simply and easily as possible.

How much does it cost to have something delivered?
Within Chilliwack city limits, there is a base fee of $11.99 (for a single stop) for deliveries of goods from locally owned and operated businesses. We charge an additional $8.99 for pick-ups at large grocery stores and big-box retailers.

I live outside Chilliwack city limits. Do you still deliver and pick up?
Yes. We offer pickup and delivery services for Chilliwack, Abbotsford, Cultus Lake, Yarrow, and Agassiz. Our fee structure for those areas is as follows:

Service AreaSurcharge (in addition to base delivery fee)
Abbotsford$21.99
Agassiz$17.99
Cultus Lake$10.99
Yarrow$13.99

How much does it cost if multiple stops are required for my delivery?
For each additional stop within Chilliwack proper, we charge $6.99.

Do you mark up the goods you deliver?
No. We only charge for the delivery service. We will provide you with a copy of the store receipt with the delivery so you can confirm the cost of the item(s) purchased.

What payment options are offered?
We accept payment by debit and credit card at the time of delivery. E-mail money transfers and Paypal are also accepted at the door. Prepaid online payment options are also available upon request. There is a 2.65% surcharge for credit card payments.

How do I pay for my goods and delivery fee?
We pay the vendor(s) for your goods. We will present you with the vendor(s) receipt and charge you for the goods + delivery fee at your door.

Are there any maximum costs or package weights?
Standard orders are up to $300.00. Maximum total orders are $500.00. For orders over $300.00, a 50% deposit is required upfront. Individual packages are limited to fifty (50) lbs. or less to protect the backs of our delivery drivers. Packages should easily fit in a car or minivan (i.e. oversized deliveries are not available at this time).

How many items can I order?
Standard orders include up to ten (10) items. For each item over the standard, a fee of $1.99 will apply.

What are your hours of operation?
We provide deliveries between 10:00 a.m. and 11:30 p.m. seven (7) days per week. We take the day off on Christmas.

What else do I need to know about your individual delivery services?

Delivery ServiceDetails
Alcohol Delivery Service-Must present two (2) pieces of valid government ID
-Must be nineteen (19) years of age or older
-The person who places the order must show their ID
-Specify the brand, quantity and size of all products requested for delivery
Courier Services-Maximum of 50 lbs. per package
-Overnight service is not available
-Courier service areas include Chilliwack, Abbotsford, Agassiz, and Yarrow
-Deliveries outside service areas may be available on a quotation basis
-Prescheduled / regular delivery bookings available
Christmas Tree Deliveries-Pre-wrapped trees only (i.e. we do not cut down trees from u-cut lots)
-Pricing is given on a quotation basis because there are a number of factors to consider (e.g. size of the tree, location of tree lot, delivery location)
-We do pick up trees from big box stores, but we prefer supporting local Chilliwack-based tree lots
Errands-If you have a regular errand you need taken care of, we can offer discounts on recurring services
-Pricing will be given on a quotation basis
Food and Snack Delivery-For restaurant orders, you call the order in at the restaurant and specify pickup. We will charge you for your order (and present the store receipt) and the delivery fee when we arrive at your door.
-For snack orders, name the closest convenience store to your house or business as well as the snack specifics (e.g. brand, size, quantity). We will present the receipt and charge you for your order + delivery fee when we arrive.
Farm Fresh Product Delivery-Regular delivery bookings available at a discounted rate
– We offer daily / weekly / monthly / or one-time delivery of farm-fresh produce, dairy, meat and other locally grown goods)
-You tell us what you want and the farm(s) you want it from and we handle the rest!
Flower Delivery-You call in the order to your favourite local florist and we’ll bring it to your door when you need it. We’ll present you with the receipt and charge you for the order + delivery fee when we arrive.
Gift Delivery-You give us the gift specs and we’ll handle the rest
Grocery Delivery-We will pick up ten (10) items or less from your store of choice. This maximum applies when we do the shopping for you (i.e. personal shopping) and not when you place the order online with the store for pickup.
-Additional items (over the standard 10) are $1.99 each
-If you order your groceries for pickup at the store, we will pick up the full order (even if it exceeds 10 items) and deliver to your door.
-Provide as much detail about your items as possible (e.g. brand, quantities/sizes, colour, features)